Cookie Policy
Last Updated: 5 May 2025 · Effective Date: 5 May 2025
1. What Are Cookies
Cookies are small text files that a website places on your device when you visit. They help the site work properly, remember your choices, and — in some cases — allow website owners to understand how visitors use the site.
They are not programmes and they cannot run code or carry viruses. Most browsers accept cookies automatically, though you can change your browser settings if you prefer.
On this website, Setia Guard uses cookies only to the extent described below. We do not use cookies to collect sensitive personal information without your knowledge.
2. Cookie Types We Use
Essential Cookies (Always active)
These cookies are necessary for the site to function. They handle things like keeping the contact form working and maintaining basic security. Because the site cannot operate without them, they cannot be turned off.
Examples: session tokens, cookie consent record.
Analytics Cookies (Optional)
These help us understand which pages visitors find useful, so we can improve the experience over time. Data collected is aggregated and does not identify individuals.
Examples: page view counts, visit duration, navigation paths (Google Analytics).
Marketing Cookies (Optional)
These cookies may be set by advertising networks to show content that is more relevant to your interests, both on and off this site. If you decline, you may still see adverts — they will simply be less relevant to you.
Examples: advertising identifiers, retargeting signals.
Preference Cookies (Optional)
These cookies remember choices you have made — such as your language or region — so you do not need to set them again on your next visit.
Examples: language selection, display preferences.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies directly; they are governed by the privacy policies of those services.
- Google Analytics — helps us understand site traffic; governed by Google's privacy policy.
- Google Maps — used on our homepage to show our office location; governed by Google's cookie policy.
- Advertising networks — may place marketing cookies if you have not declined them above.
You can find more information on managing third-party cookies through your browser settings or via the links in Section 6 below.
4. Cookie Duration
Cookies fall into two broad categories based on how long they remain on your device:
- Session cookies — deleted automatically when you close your browser. Used mainly for keeping forms working during a single visit.
- Persistent cookies — remain until they expire or you delete them. Analytics cookies typically expire after 13 months; preference cookies may last up to 12 months; marketing cookies vary by provider (typically 30–90 days).
Your cookie consent preference is stored in your browser's localStorage and does not expire unless you clear it manually.
5. Your Cookie Preferences
You may adjust your preferences below at any time. Changes take effect immediately. Essential cookies cannot be disabled as the site depends on them.
6. Managing Cookies in Your Browser
You can also control cookies directly through your browser. Select your browser below for step-by-step guidance.
Google Chrome
- Open Chrome and click the three-dot menu in the top-right corner.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred option: allow all, block third-party, or block all.
- To delete existing cookies, click See all cookies and site data, then Remove all.
Mozilla Firefox
- Open Firefox and click the hamburger menu (top right).
- Choose Settings, then Privacy & Security.
- Under Enhanced Tracking Protection, select Standard, Strict, or Custom.
- To clear cookies, scroll to Cookies and Site Data and click Clear Data.
- To manage exceptions, click Manage Exceptions.
Apple Safari
- Open Safari and click Safari in the menu bar, then Preferences.
- Select the Privacy tab.
- Choose whether to block all cookies or prevent cross-site tracking.
- To manage or delete cookies, click Manage Website Data.
- On iPhone or iPad, go to Settings > Safari > Privacy & Security.
Microsoft Edge
- Open Edge and click the three-dot menu in the top-right corner.
- Select Settings, then Cookies and site permissions.
- Click Cookies and site data.
- Toggle options to block third-party cookies or all cookies.
- To clear existing cookies, go to Settings > Privacy, search, and services > Clear browsing data.
Mobile browsers: On Android and iOS devices, cookie settings are usually found in your browser's main Settings menu under Privacy or Site Settings.
7. Your Rights and Controls
You have the right to:
- Withdraw your consent for optional cookies at any time using the toggles in Section 5 above.
- Ask us what personal data we hold about you, and request its deletion — contact us at [email protected].
- Know that disabling analytics and marketing cookies will not affect your ability to use this website; only essential cookies are required for normal operation.
- Lodge a complaint with the Department of Personal Data Protection (JPDP) in Malaysia if you have concerns about how your data is handled.
If you have any questions about this Cookie Policy, please write to us at [email protected] or call us on +60 6-283 7401.